Key Accountabilities and Measures
Provide clear and consistent advice, guidance and coaching via telephone support or face to face to successfully manage and resolve employee relations cases to deliver right first time. With a pragmatic approach to case management in line with company values, fair employment practice, legislative requirements and service expectations
Provide expertise to line managers on a range of people issues which enable the effective management of people performance, talent and engagement in line with lead for growth objectives
Support all actions required to raise the level of manager capability to manage in line with people policies via coaching and other facilitated development methods
Support managers in the execution of change in line with relevant business and legal requirements e.g. redundancy consultation, organisational structural change to ensure the smooth and effective delivery of business change
To work with the People Partner to identify and deliver continuous improvement opportunities, using expertise, data and metrics to co create and recommends solutions that solve key employee and business challenges.
Work effectively with ER Lead, legal advisors and trade unions at local level on ER related policies and procedures and in the management and resolution of employee matters
To take responsibility for maintaining own continuous professional development (CPD), and knowledge of legislative changes and knowledge share.
To support other ad hoc people management requirements, as and when required in addition to core responsibilities above, as part of the broader People team to ensure full and effective business operation and people services deliveryEssential Ingredients
You combine the technical knowledge and organisational understanding needed to offer sound judgement, timely interventions and coaching that is really listened to by senior leaders.
Experience in an advisory HR/People role ideally gained in a fast paced or blue-chip environment in manufacturing/distribution
Excellent knowledge of UK employment law and solid background and expertise of ER case management, handling disciplinary, grievance, performance and attendance management issues at all stages of company procedure in an advisory capacity,
CIPD qualified/may be working towards
A good understanding of business issues and how the identification and delivery of HR/ People interventions
Systems: Experience of using a HRM system / database, ideally SAP Success Factors;
Commercial acumen- Good business awareness / knowledge.
Prioritising and Organisation - Ability to plan and organise and monitor a diverse workload.
Strong team working ethic
Excellent communication skills: articulate, influential; persuasive; and politically savvy.
Self-motivated with the ability to work independently and as part of a wider People Function
Excellent relationship builder- collaborative in approach, establishing credible, trusted relationships with both internal and external contacts at all levels.
Ability to coach, consult and challenge in a constructive manner, with confidence and resilience to influence at all levels from senior stakeholder to team members.
Excellent communication skills, both written and verbal
Strong balanced judgement and use a pragmatic common-sense approach
Attention to detail and high, consistent levels of accuracy
Full clean UK driving license 